1. Bespoke Orders & Commissions
Every piece crafted at TradeLoom Elegance is uniquely tailored to the individual client. When you commission a bespoke evening gown, you're entering a partnership of artistry. Have you considered that once a design is finalized and fabric is cut, the garment is truly yours and yours alone?
We require a non-refundable deposit of 50% before any tailoring commences. This protects the sourcing of exclusive silks, laces, and embellishments required for your specific design. Why? Because quality won't wait for indecision.
2. Fitting Appointments
The perfect fit isn't a suggestion; it's our mandate. Clients are expected to attend a minimum of three fittings at our Jarvie Road atelier. We're firm on this. A gown that doesn't move with you is a gown that has failed its purpose.
Cancellations with less than 48 hours' notice may incur a rescheduling fee of £75. We respect your time, and we ask that you respect the precision schedule of our master tailors. Don't let a missed appointment delay your debut.
3. Ownership & Intellectual Property
While the physical garment belongs to you upon final payment, the design remains the intellectual property of TradeLoom Elegance. We're proud of our patterns and silhouettes. We reserve the right to document the creation process for our archives and social media, unless a non-disclosure agreement is specifically requested in advance.
4. Final Delivery & Acceptance
Once you step out of the atelier with your TradeLoom Elegance original, the contract is considered fulfilled. Given the bespoke nature of our industry-specific work, we don't offer returns or refunds. We ensure every seam is perfect before you leave.
5. Governing Law
Any disputes arising from these terms will be governed by the laws of the United Kingdom. We're situated in the heart of the UK, and we stand by the integrity of British tailoring standards.